Campaign Dashboard
Central messaging hub
Messages sent
139K
+12.8% vs last week
Avg open rate
57%
3 active campaigns
Avg CTR
17%
2 scheduled
Customer replies
585
Across chat, SMS, email
Campaigns
Status, channel mix, and engagement performance.
7 visible
| Campaign | Status | Channel | Audience | Open | CTR | Replies | |
|---|---|---|---|---|---|---|---|
Welcome note: activation day 0 Increase first-session activation | Active | Email | New signups Live now | 62% | 18% | 84 | |
Trial nudge: value reminder Improve trial-to-paid conversion | Scheduled | SMS | Trial users day 5 Today 3:00 PM | 94% | 26% | 212 | |
Feature launch: smart routing Drive feature adoption | Active | Push | Power users Live now | 48% | 14% | 37 | |
Upgrade prompt: seats threshold Create expansion pipeline | Draft | In-App | Teams at 80% seat usage Needs approval | 39% | 11% | 19 | |
Support follow-up: CSAT recovery Recover at-risk accounts | Active | Chat | Resolved tickets with low CSAT Live now | 71% | 22% | 158 | |
Renewal sequence: 30-day reminder Reduce renewal surprises | Scheduled | Email | Annual renewals in 30 days Tomorrow 9:00 AM | 57% | 16% | 63 | |
Dormant account winback Reactivate dormant users | Draft | Push | No activity in 21 days Needs content QA | 31% | 9.0% | 12 |
Analytics
A simple rollup of engagement signals for the selected view.
Lifecycle reach
139K
+12.8%
Engagement quality
57%
+4.2 pts
Click intent
17%
+1.7 pts
Human replies
585
+9.1%
Message preview
Selected campaign creative and delivery context.
Email
Your workspace is ready
A warm, action-oriented welcome that guides new customers into their first meaningful step.
Sent
48K
Open
62%
CTR
18%
Activity feed
Recent sends, alerts, and routing events.
SMS variant B crossed lift threshold
8 min ago
+8.4% click lift in Trial nudge after 2,000 recipients.
SMS
Push delivery anomaly resolved
26 min ago
APNs retry queue cleared for Feature launch: smart routing.
Push
Upgrade prompt waiting on approval
1 hr ago
Revenue owner requested final legal review before launch.
In-App
Chat recovery flow received 42 replies
2 hrs ago
Support Ops routed five high-value accounts to priority callback.
Chat